This CEER report provides case studies on already-existing national solutions regarding the empowerment of consumer rights in the Directive.
The seven case studies address issues that arise throughout the consumer’s energy “life cycle”, beginning with pre-contractual information to contracting and billing to switching suppliers.
Para mayor información visitar el siguiente enlace:
https://www.ceer.eu/documents/104400/-/-/76a60ae4-8584-aa39-b30b-42889c80ed4a
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