As Device Ownership and Internet Usage Have Increased, So Has the Expectation to be Connected Everywhere – at Home, Work, or the Nearest Coffee Shop.
In the United States, almost all adults ages 18 to 49 use the internet and 75% of those 65 and older are internet users. However, 24 million Americans lack access to high-speed internet due to gaps in digital inequality and literacy and affordability of internet services. As a result, more than 21 million people who are mostly living in rural areas or underserved neighborhoods remain in the ‘cyber dark’.
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