Each year, an estimated three to six million households across the country get their electricity and/or gas shut off due to their inability to pay their monthly utility bill. These utility disconnections deeply destabilize the health, finances, and safety of affected households, and can even be deadly as households lose access to electricity that they need for life-sustaining services.

In the summer months, this deadly threat looms large as millions of households across the country see increased energy bills due to their cooling needs during periods of extreme heat. And as these periods of extreme heat increase in frequency and duration, it is more critical than ever to understand the measures that can be taken to protect households from the deadly threat of disconnections. RMI is tackling this challenge with its recently published Disconnections Handbook, which presents regulators with policy options to protect people from utility disconnections.

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